On Wednesday, Twilio CEO Jeff Lawson issued a company-wide email announcing the reduction of staff by 11%. Lawson assured employees that the company would make firing decisions through an "Anti-Racist/Anti-Oppression lens."
Founded in 2008, Twilio is a customer engagement software company. As of 2021, the company reportedly employed 7,867 staffers, according to CNBC. An 11% reduction in staff would mean job losses for over 800 Twilio employees, also referred to as "Twilions."
Co-founder and CEO Jeff Lawson's email announced the company's need to restructure and scale back staff to increase profitability. Lawson said that he takes responsibility for scaling up the business too quickly.